How to reset your HTC Wizard

Stanley's picture
Submitted by Stanley on Mon, 03/04/2006 - 16:23. General | Windows Mobile 5

According to my site statistics, a lot of people ended up on the HTC Wizard Blog after entering search terms related to soft resets and hard resets in search engines. Could it be that you don’t know how to perform a soft reset or a hard reset? Or maybe you don’t know when to perform a soft reset or a hard reset? Here is some more information.


Soft reset

A soft reset is comparable to the occasional restart your Windows OS needs after you installed new software or after you changed some configuration settings. In those cases, changes have been made to the registry, which cannot be activated with the OS still running. Hence a restart is necessary. On your HTC Wizard there are two methods to perform a soft reset.

The first method is to put your stylus in the Reset button located on the right side of your HTC Wizard. Just give it a little push, and your HTC Wizard will immediately reset. Be aware that this method causes an immediate reset. Changes you made in the seconds before the reset may not have been written back to your device yet, and may get lost. That’s why people sometimes complain that registry tweaks are not activated after a soft reset.

The second method to perform a soft reset overcomes this problem, and is even simpler. You don’t even need your stylus. Just push and hold the Power button located at the right top of your HTC Wizard for 5 seconds. Your HTC Wizard will prompt you with a message that unsaved data may be lost, but you can just ignore that. In fact, recent changes will be written back to your device. Just confirm that you want to shut down your device, and power your HTC Wizard back on after the screen went black.

Hard reset

A hard reset of your HTC Wizard can be compared with a complete new install of the Operating System. Be aware that all your data and installed software will be erased by performing a hard reset, so make sure you have backups available before performing a hard reset.

Again, there are two methods available to perform a hard reset of your HTC Wizard. The first method is the easiest, but seems to be the least known method:


  • Open the Start menu
  • Select Settings
  • Select the tab System
  • Select Clear Storage
  • You will now be prompted with a warning about the consequences of a hard reset, and will be asked to copy a word into a form and to confirm by pressing the left Soft Button

The first method is only availalbe when your HTC Wizard is functioning correctly. If that is not the case, a second method using only hardware buttons is available:

  • Press and hold both the Comm Mannager Button and the Voice Command Button
  • While keeping those two buttons pressed, press the Reset Button with your stylus
  • After about a second you will be prompted for confirmation. Press the Talk Button to confirm




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JonTheNiceGuy's picture
Submitted by JonTheNiceGuy on Sun, 23/04/2006 - 01:47.

Hi there,

I found this link at the MoDaCo website which advises how to prevent T-Mobile from customizing your device after a hard reset:

http://www.modaco.com/index.php?act=Attach&type=post&id=16540

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Jon "The Nice Guy" Spriggs

brogrimm's picture
Submitted by brogrimm on Wed, 09/08/2006 - 23:37.

I tried the hard reset (pressing the Comm and Voice buttons while depressing the reset) but it just sits there...black as black can be. Any ideas on how to hard reset and format to recover from the ever popular 2.25 ROM upgrade failure?

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prabhu234's picture
Submitted by prabhu234 on Mon, 14/08/2006 - 16:45.

Hi,
after playing song in media player, i lost audio. so i did a soft rest. but system stays in windiws screan and not comming out of it. soft reast works and stop in the same screen. i am ready to loose my data But the method mention here for hard reset is not working. please any one guide me what i have to do next. active sync also not working. 2 weeks back i flashed 2.26

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saan's picture
Submitted by saan on Mon, 16/10/2006 - 15:44.

thankx very much , i have solved my prblem, cheers

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